Read HSBC's privacy and security policy to understand the steps we take to protect you and your Personal Data from harm.
Section I – Data Privacy Principles
Section IV – Website Privacy Notice
Read HSBC's privacy and security policy to understand the steps we take to protect you and your Personal Data from harm.
Section I – Data Privacy Principles
Section IV – Website Privacy Notice
This Privacy Notice ("Privacy Notice") forms part of the General Terms and Conditions governing the relationship between HSBC Bank (Vietnam) Ltd., (hereinafter collectively referred to as "HSBC Vietnam", "we", "our", or "us") and our customers (hereinafter collectively referred to as "Customer"). The Privacy Notice should be read in conjunction with those General Terms and Conditions.
The Privacy Notice is applied for us, as a data controller who processes Personal Data of Customer and explains which information we collect, how we use the information, who we share the information with and retention of the information to keep it confidential and privileged.
"Personal Data" is any information related to a person and, from which, a specific individual can be identified or is identifiable. Personal Data that we collect about Customer is information necessary for the provision of our products or services ("Products”, “Services") and for other purposes as provided in the Privacy Notice. We may collect and combine Personal Data about Customer on a case-by-case basis, including but not limited to:
Personal Data may include full name, address, email address, national ID information, religious beliefs, race, criminal record, health data, biometric data and other any information related to an individual that the Customer provided to us. Some of the Personal Data that we collect may be sensitive in nature, but we collect sensitive Personal Data only with your consent and/or in strict compliance with the applicable laws.
We may use Personal Data for the following purposes set out in the list below (“Purposes”), including but not limited to:
For the fulfillment of the Purposes outlined in the Privacy Notice, we may share Personal Data to the following third parties:
For the fulfillment of the Purposes outlined in the Privacy Notice, we may transfer Personal Data to our third parties, whether in Vietnam or overseas.
When we transfer Personal Data, HSBC Vietnam will require the recipient to ensure that Personal Data disclosed to them is kept confidential and secure. We comply with our legal and regulatory obligations in relation to transferring Personal Data.
Personal Data held by HSBC Vietnam shall be kept confidential. We use reasonable measures to protect Personal Data. To the extent permitted by law, we may store Personal Data in Vietnam or overseas, including on the Cloud. We maintain HSBC Group data protection standards in accordance with the applicable laws.
We retain Personal Data for the period necessary to fulfill the Purposes outlined in the Privacy Notice unless a longer retention period is required or allowed by the applicable laws.
Customer may withdraw the consent or exercise other rights under the applicable laws. To the extent permitted by law, Customer may exercise their rights by contacting us via the contact details provided in Section “Contact Us” under the Privacy Notice.
Contact Center : (84 28) 38292288. If you are our existing customer, please contact your Relationship Manager/ Customer Service Manager for support
Data security
Security assurance
Your privacy matters to us
This section provides specific details of how we treat any personal information you might wish to provide us when you visit this site.
Use of information and materials
Products and services referred to in this website are offered only in jurisdictions where and when they may be lawfully offered by members of the HSBC Group. The materials on these pages are not intended for use by persons located in or resident in jurisdictions that restrict the distribution of such materials by us. Persons accessing these pages are required to inform themselves about and observe any relevant restrictions.
These pages should not be regarded as an offer or solicitation to sell investments or make deposits in any jurisdiction to any person to whom it is unlawful to make such an invitation or solicitation in such jurisdiction.
The information contained in these pages is not intended to provide professional advice and should not be relied upon in that regard. Persons accessing these pages are advised to obtain appropriate professional advice when necessary.
Collection of personal information
You can choose to receive marketing and other promotional materials by email. If you do receive email or promotional direct mailings, you will always have an opportunity to opt-out.
If at any time you would like us to cease sending you direct mailings, please contact your Relationship Manager/Customer Service Manager. We will then, at no cost to you, act on your request within 30 days and ensure that you are not included in future direct marketing promotions.